Products
  • Products
  • Suppliers
  • Categories

FAQ

Q. I would like to send in an inquiry. How do I get in contact with an Ever Green Ultrasonic?

A. You may visit our “Contact Us” section listed above and fill out the inquiry form or you may E-Mail us at info@evergreen-taiwan.com.

Q. How does Ever Green provide service to their customers?

A. We provide around the clock service to all of our customers. Big or small, all of our loyal customers and partners are very important to us. During the initial machine installation, our trained salesman and highly experienced technician will arrive on site for setup and training. Our after sales service will be provided will help provide detailed troubleshooting information or replacement parts services.

Q. What is the warranty policy at Ever Green?

A. We provide our customers with a “1” year warranty on all machines and a “3” month warranty on wearable spare parts such as horn and roller. Warranty is provided to users who have run the machine under proper operating procedures, which is determined by the manufacturer.

Q. Where is Ever Green located?

A. Our Head Office is situated in the city of Taipei County, Taiwan. The majority of our design and manufacturing takes place at this location including our well known custom automated systems. Our other branches and locations manufacture for their respective domestic markets, as well as dealers for our Made in Taiwan Products.

Q. How long has Ever Green been around for?

A. Ever Green Ultrasonic has been operating since 1991, and most of the current management came on board with the company from another well-known ultrasonic manufacturer.

Contact Detail